How long is shipping for personalized name jewelry?
Personalized jewelry orders take 7-10 business days sometimes faster. Please feel free to email us for any additional questions, response time is 1-2 hours.
Where is the pick up location & hours? 
Pick up location is 99th and Pulaski in Evergreen Park. Monday-Friday 12:30pm-6:30pm. Saturday & Sunday 10am-5pm. 
What is the contact email and phone number? 
Email: info@melitacollection.com and customer service # 312-561-8448. 
Is the store permanently closed? 
Yes we have permanently closed our store door and will remain 100% online. We will appear in pop up shops from time to time so be on the look out be sure to follow us on social media!
What happened to Melitacollection instagram?
Our page was flagged and we are working to get it back but for now please follow our new page: https://www.instagram.com/melitacollection_/.